Privacy Policy

CliccPay ("we", "us", "our") is operated by Advent Payments. This Privacy Policy explains how we collect, use, and protect information when you use our payment processing platform and related services (the "Services").

1. Information we collect

We collect information you provide directly, including:

• Account details such as name, email, business name, and KYC documentation.
• Payment data including transaction amounts, payment method details, and payout instructions.
• Communications you send to our support team.

We also automatically collect device, log, and usage information when you access the Services.

2. How we use information

• To provide, operate, and improve the Services.
• To process payments and settle funds to your account.
• To verify identity, prevent fraud, and comply with legal obligations.
• To send transactional and product communications.

3. Sharing

We share information with card networks, banking partners, KYC providers, and regulators as required to deliver the Services. We do not sell your personal information.

4. Security

We use 256-bit encryption, PCI-DSS controls, and SOC 2 infrastructure to protect your data. No system is perfectly secure, but we work continuously to safeguard your information.

5. Retention

We retain account and transaction data for as long as needed to provide the Services and to meet legal, accounting, and reporting requirements.

6. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information. Contact us at the address below to exercise these rights.

7. Changes

We may update this Policy from time to time. Material changes will be communicated through the Services or by email.

8. Contact

Questions? Email privacy@cliccpay.com.